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Team reviewing victim services case notifications
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Victim Services

Victim-Centered Services: Coordinate Services with Clear, Timely Information

GovAI Victim Services supports agencies and programs that coordinate victim information, services, communication and case-related activity. The solution area helps staff organize work and provide a more consistent, informed service experience.

Why It Matters

Victim-service teams often coordinate across courts, prosecutors, community providers and multiple communication channels. A centralized approach can improve continuity, documentation and access to the information needed to support victims effectively.

Staff coordinating victim service information

Key Capabilities

Victim and service information
Contact and communication history
Referrals and resource coordination
Tasks, events and follow-up
Documents and approved case information
Reporting and program visibility

Benefits / Agency Outcomes

Improve continuity of victim services
Support organized communication and follow-up
Strengthen documentation and coordination
Improve program visibility

Ideal For

Built for the agencies and programs that coordinate victim services day to day.

Victim/witness programs

One record for contact history, referrals, and case status.

District attorney offices

Shared visibility between prosecution and victim-service staff.

County and community victim-service organizations

Coordinate referrals and resources across every partner agency.

Program administrators

Strengthen documentation, reporting and program visibility.

Let's work together

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